Account Deletion
Warning: Deleting your account is permanent and cannot be undone. Please read the following information carefully before proceeding.
What You Need to Know
- Your personal profile information will be deleted within 30 days.
- Transaction history will be retained for 10 years as required by financial regulations.
- Any outstanding loans must be settled before account deletion can be completed.
- Your virtual cards and crypto wallets will be deactivated.
- You will lose access to all MoneyPigeon services, including the mobile app and web platform.
How to Delete Your Account
- Log in to your MoneyPigeon account
- Go to Account Settings
- Select “Delete Account”
- Review the consequences and confirm your decision
- Verify your identity (you may be asked to re-enter your password or use 2FA)
After initiating deletion, your account will enter a 14-day deactivation period. During this time, you can still log in to cancel the deletion process if you change your mind.
If you have any questions or need assistance, please contact our support team.